FAQs
All of your questions for consignment, answered in one place.
Your Consignor Questions, Answered!
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Yes! It will be the exact same and you can login and edit or add items at any time. Returning consignors who do not re-register by the deadline will lose their vendor access. However, this can be restored if someone wanted to skip a sale and participate in another one.
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Going forward, we are going to have a discount day on the last day of the sale. We recommend retagging your items OR if you don’t wish to retag, EDIT that item in ConsignCloud to say “discount, yes” then handwrite on each tag “Discount- Yes” or “Discount- No”. Be sure to change each item in ConsignCloud so it will properly ring up. This will allow that specific item to be 50% off on the last day of the sale only.
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All clothing items including swimwear, bottoms, sets, pajamas, etc. must be hung up on kids size hangers. If you are looking at the front of the clothing item, the hanger needs to be facing the left, like a question mark.
For pants and skirts, please use clips to hang them.
For 2 piece outfit sets, use hanger clips to hang them together.
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Print your tags using cardstock paper. You can hang them using safety pins or use a tagging gun. We HIGHLY recommend getting a tagging gun from Amazon (they are $7-$20). This makes tagging much faster and makes your items look more presentable. We also would like for tags to be hung up under or over the right side of the armpit. Hanging and tagging your items this way makes for your items to look great on the rack and have a higher chance of selling!
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After our inaugural sale, we learned a lot about shoe presentation. Shoes must be in a clear bag, with the tag securely taped on it.
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Yes! Bundles sell great, as long as they are presented well. For example, if you have a bunch of similar boy size 3 month onesies, instead of selling them all individually, you could bundle them and sell them as a pack! Make sure they are the same size/gender/category.
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Hangers are not guaranteed to be returned to consignors. During our inaugural sale, we collected hangers and allowed consignors to take hangers home at pickup. We ended up with more than 20 totes of leftover hangers, which now take up a significant amount of our storage space! For this sale and future sales, we will still do our best to collect and save some hangers for consignors to take at pickup, but we cannot guarantee that hangers will be available. If you need specific hangers returned, we recommend not sending them with your items.
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For this sale and future sales, we have updated our payout structure to better reflect the time, labor, staffing, venue, storage, and other costs involved in putting on the sale. Our new standard split is 60/40, with consignors receiving 60% of their sales.
We also wanted to create a stronger incentive for consignors to volunteer, so consignors who work volunteer shifts can earn 70–80%, depending on the shifts they work.
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Please make arrangements to pick up all items marked “Returned to Consignor” on the designated pickup day.
Unfortunately, we cannot store unsold items after pickup. Any items that are not picked up by the designated deadline will be donated to our charity partner.
Please plan accordingly, as we are unable to make exceptions or hold items for later pickup.
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Once the sale has concluded, we will process all consignor sales and send your payout receipt via email. This typically takes a few days after the sale.
Once you receive your payout receipt, you will confirm it is correct and confirm your preferred
payment method: PayPal or mailed check. Once your payment method is confirmed, we will send your PayPal payment or place your check in the mail.
If you choose a mailed check, please keep in mind that once the check has been mailed, delivery time is dependent on USPS, and we cannot guarantee a specific delivery date.
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No. Lake Oconee Kids uses unique, specific tags generated through our ConsignCloud system.
Tags from another consignment sale— cannot be reused.
Please print and use the tags generated specifically for our sale. This ensures that every item is correctly connected to your consignor account and that sales are properly tracked.
Using another sale's tags would result in your item not being able to be purchased or properly credited to your account.
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We do our best to keep items and tags together, but tags can occasionally fall off during the sale.
If a tag becomes separated from an item, we will make every effort to identify the item and match it back to the correct one.
Please make sure your tags are securely attached to help prevent this from happening.
While we will do our best to identify and reunite separated tags and items, we cannot guarantee that an item with a missing tag will be able to be matched up. At pick up, there will be a rack of items that had tags fall off and we ask that everyone make sure none of those items are theirs at pick up.